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Learn how you can build trust with potential customers, increase your conversion rate AND build SEO value for your website - all by using reviews!

Chris Campbell On Business As Unusual

CHRIS CAMPBELL

Chris is the CEO of ReviewTrackers, an award-winning customer feedback software platform for managing online reviews and harnessing the voice of the customer. He has been described as reasonably handsome, wicked smart and a darn good problem solver. He approaches life with an insatiable curiosity with a passion for traveling and learning.

KEY TAKEAWAYS 

  • Regular monitoring and analysis of reviews can provide insights on how to improve your customer experience and product or service
  • Reviews affect SEO (Search Engine Optimization) value more than you think; showing up on Google Maps as a business “near me” is influenced 20% to 30% by your reviews 
  • No review plan? Take 15 minutes and do three things: 
    1. Claim your profiles online - Google Business, Yelp, Trip Advisor, Facebook, etc.
    2. Ask FIVE customers to leave you a review
    3. Monitor, respond as needed and address changes your organization needs to make
  • You can ask for reviews easily: add a section to your newsletter, include on your website, insert in your email signature or place a flyer with each order
  • Even bad reviews are an opportunity: thank them for their feedback, apologize, and discuss the experience and how your products/services will improve. Prospects and customers want to know you’re listening!

 

CHECK OUT 15FIVE            CHECK OUT CULTURE AMP

• Live Webinar

BUSINESS AS
"UN"USUAL

OCTOBER
21ST, 2021

LIVE AT
NOON CST

CUSTOMER ADVOCACY
TO DRIVE
REVENUE GROWTH

GUEST SPEAKER:
PATRICK ROONEY

CEO, Seventh Echo

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HAVE A STORY TO TELL?

Are you or is someone you know doing Business As 'Un'usual? Pushing conventional boundaries or taking an innovative approach to business? Let us know about it and you could be a future guest speaker on our webinar series!