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  • Live Webinar

BUSINESS AS
"UN"USUAL

Building a Sustainable Enterprise-Wide Moment-By-Moment, Person-By-Person Customer Engagement Strategy

Diane S. Hopkins
Founder and CEO of ExPeers

...
DATE

May 20th, 2021

...
TIME

12-12:45 pm CST

DON'T MISS OUT! SIGN UP TODAY
Delivering Exceptional Moment-By-Moment Customer Experiences

DIANE WILL SHARE HER THOUGHTS ON:

How your organization can develop and implement a sustainable exceptional experience strategy

How you can foster a safe and collaborative environment to enable innovation through co-creation

What business leaders can do to stimulate emotional, intellectual, and financial revenue streams

Why doesn’t exceptional happen most of the time? Why do so many organizations fail to leverage the knowledge and experiences of their workforce to craft and provide exceptional customer experiences? How can your organization stimulate emotional, intellectual, and financial revenue streams?  Get the answers to these questions and more in the next session of Business As 'Un'usual.

In this exciting webinar, you will hear from a nationally recognized marketing, innovation, and customer experience leader, and critically acclaimed author. Learn how you can leverage and transform your workforce into problem solvers that provide compelling and memorable moment-by-moment customer experiences.

HELP SMALL BUSINESS & GET LUNCH ON US!

We love supporting small businesses because we are one! During each webinar, the first five registrants will get free lunch delivered from a local restaurant in their neighborhood.
How cool is that? Show your favorite food spot some love – register now!

SOME OF THE RESTAURANTS WE'VE SUPPORTED:

Manhattan's
Carol Stream, IL
House of Taco
Jackson, MI
Motherlode
Longmont, CO
Suzette's Creperie
Wheaton, IL
Donati's Pizza
Lake Bluff, IL
Asian Cafe & Grill
Loveland, CO
Get to know Diane S. Hopkins

Diane has over 20 years of experience serving as a leader in market communications, customer experience strategy, and innovation culture. She is the founder and CEO of Expeers, a Pennsylvania-based customer experience, and innovation strategy consulting firm. Diane has trained hundreds of leaders of large organizations as exceptional experience coaches. She served as one of the first Chief Experience and Innovation Officers in the U.S. healthcare industry and has received numerous awards for her work. Diane is an accomplished public speaker and the author of Unleashing the Chief Moment Officers and co-author of several books including the highly-anticipated It’s Hard to Be Easy due out in May of 2021.

HAVE A STORY TO TELL?
Are you or is someone you know doing Business As 'Un'usual? Pushing conventional boundaries or taking an innovative approach to business? Let us know about it and you could be a future guest speaker on our webinar series!
UPCOMING GUESTS

ERIC BERGGREN

June 24, 2021

JONATHAN SCHROEDER

July 22, 2021

NICOLE WESTENBERGER

August 19, 2021

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