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Think Like FedEx Express® - Agility, Efficiency, Modernization, and Hiring

EMILY BROWN

FedEx Express® is a vibrant global company with 240K team members and more than $36B in annual revenue. Emily’s favorite part of her job is bringing complex spreadsheets and evaluations to life for executives. Why? Because these decision-makers shape current operations, future business opportunities, and the daily experiences of the team members who represent FedEx Express® in over 220 countries and territories.

Prior to joining FedEx Express® in 2011, Emily was a Senior Consultant for Booz Allen Hamilton, supporting the US Navy. She also worked in Germany at the Derivatives part of the Frankfurt Stock Exchange.

A Memphis, TN native, Emily holds a B.S. in Business Administration from the University of Tennessee at Knoxville and an International M.B.A. from the University of Memphis. When she’s not telling stories with numbers, Emily is either on a tennis court or having fun with her husband, daughter, and son.

KEY TAKEAWAYS

Emily’s experience and advice for how FedEx Express has handled 2020 left us inspired with some great takeaways, including:

  • Be agile - what worked yesterday will not necessarily work for tomorrow - so continue to push yourself and your team for “what’s next”
  • Have your team to review the data and make data-driven and proactive recommendations
  • Prioritize your personal wellness during this continued work-from-home period with mental breaks and physical activity
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