Leveraging Video Technology for Effective Product Training
Becker Aviation is a national stocking distributor for products in the aviation ground fueling industry. Beyond quickly making parts available for customers, Becker Aviation also provides on-site product training for those parts and support in the field. That training typically includes disassembly, inspection, and reassembly of up to 16 parts, which can take several hours. They do it so well, though, that the company developed a strong reputation–and a growing demand–for supporting customers in a way few could after their purchase. …