Amy Anderson

Amy Anderson

Director of Client Services

Amy started at Red Caffeine in 2016 as the Director of Client Services. In addition to managing the badass Account Management team, Amy is also the lead account manager on key agency clients. She prides herself on developing long-term client relationships and her keen ability to build smart and impactful communication strategies. She has 15+ years of experience at both large and mid-size agencies, with past clients spanning the CPG and financial categories, including Quaker, Smithfield Foods, and BMO Harris Bank. Amy leads the Red Caffeine mission to build exceptional client experiences and believes we can (and should be) the best part of our client’s day. Outside of the office, you can find her curled up with a good book, going “all-out” at Orangetheory Fitness or enjoying time with her family.

Post Written by Amy Anderson

  • 3 Reasons You Should Define Your Exceptional Client Experience Sales Enablement

    3 Reasons You Should Define Your Exceptional Client Experience

    An Exceptional Client Experience (ECE) leads to client retention, growth, and advocacy. Clearly layout and define your ECE to speak to the areas your clients can feel most value from your relationship.

  • “The Customer Is King”, Especially in a Pandemic. Brand Awareness

    “The Customer Is King”, Especially in a Pandemic.

    We all remember the adage that it costs five times more to acquire a new customer than retain a current customer. The coronavirus pandemic has put an even greater emphasis on client retention given spending is at an all-time low. Customers are the lifeblood of your company. The following are three ways to support client retention and keep revenue flowing.