MEET YOUR STORYTELLERS
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Director of Client Services
Amy started at Red Caffeine in 2016 as the Director of Client Services. She was drawn to Red Caffeine because of the instant connection she felt to the company’s core values and, specifically, the commitment to financial transparency; working within an open-book company has been game-changing for her!
In addition to managing the badass Account Management team, Amy is also the lead account person on key agency clients. She prides herself on developing long-term client relationships and her keen ability to build smart and impactful communication strategies. She has 15+ years of experience at both large and mid-size agencies, with past clients spanning the CPG and financial categories including Quaker, Smithfield Foods, and BMO Harris Bank.
Amy leads the Red Caffeine mission to build exceptional client experiences and believes we can (and should be) the best part of our client’s day. She also spearheads our annual Client Satisfaction Survey and has our Net Promoter Score tattooed on her arm (not really, but she IS really proud of it). Amy is a “bucket-filler”, a loyal, supportive nurturer by heart and a great listener. Outside of the office, you can find her curled up with a good book, going “all out” at Orangetheory Fitness or laughing at the crazy things her two children recently said or did.